Public Library Satisfaction Survey 📚
Share your feedback to help us improve your current library experience.
What's your age range?
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13-18 years old
19-25 years old
26-40 years old
41-60 years old
60 years or older
How often do you visit the library?
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Daily
Weekly
Monthly
A few times a year
Only once
What's your zip code?
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How satisfied are you with the overall services at the library?
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1
2
3
4
5
1 star = Not satisfied. 5 stars = Very satisfied.
Please rate the experience you receive from the Cleburne Public Library. 1=very dissatisfied, 5= very satisfied. (If you're on a mobile device, you may have to scroll to the right to see the complete 1-5 scale.)
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Rows
1 - 😡
Very Dissatisfied
2 - 🙁
Dissatisfied
3 - 😐
Neutral
4 - 🙂
Satisfied
5 - 🤩
Very Satisfied
Availability of staff to quickly assist you
Friendliness/helpfulness of staff
Knowledge of staff
Cleanliness of the facility
Access to computers/internet
How useful are the following library services to you? 1=don't use, 5= very useful. (If you're on a mobile device, you may have to scroll to the right to see the complete 1-5 scale.)
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Rows
1 - 😡
Don’t Use
2 - 🙁
Not Useful
3 - 😐
Neutral
4 - 🙂
Useful
5 - 🤩
Very Useful
Borrowing materials
Using e-books / audiobooks
Getting information
Internet & free Wi-Fi
Technology assistance / instruction
Printing/copy services
Adult programs
Teen programs
Youth programs
Study Rooms
Reading / quiet areas
Digital resources
Which of the following have you experienced because of the library? (Select all that apply)
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Reading, books or digital resources
Technology, computer or internet access
Printing, study or workspace access
Job or business support
Learning new skills or software
Children’s learning or reading support
Homework or educational support
Community programs or events
Maker Space/STEM activities
Health or well-being support
Felt more connected to the community
Saved money
Other
Where do you primarily find information about library news and events?
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Social media
Website
Local newspaper
At the library
Cleburne Chamber of Commerce
Word of mouth
Flyer at local business
Other
What do you like best about the Cleburne Public Library?
How does the (library/programs/services) benefit you or the community?
Please share any suggestions or comments to help us improve.
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